Latest

 Article 
Author
Greg Campbell
Source
Business Shapers
Date
20 November 2014

Managing poor performance

A manager’s guide to handling poor performance

One of the biggest challenges for most employers is handling underperforming staff.  Tolerating poor performance not only means that the business is (over) paying for work and potentially failing to deliver what its customers and clients expect, it also has an impact on the morale of the employees that are performing well – and often picking up the slack. However, taking steps to manage poor performance often proves challenging. In the first instance it is not the responsibility of Human Resources, but that of the line manager, who should be picking up day to day issues as they arise; all too often problems which could be easily resolved are allowed to fester and become major issues. Having performance conversations is often easier said than done, given that, generally, avoiding conflict and difficult decisions is a natural human instinct!

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