Digital technologies have transformed the shopping experience. Some of the world's biggest retailers have little physical space, and retail is now as much about understanding customer data as it is about creating a brand experience. Our roundtable discussion in December 2018, co-hosted with New West End Company, looks at the impact of disruptive technologies on the retail environment. Chaired by Retail Week's executive editor George MacDonald and with an introduction by McKinsey, the discussion stretches from market trends and innovations, to the reshaping of our high streets and shopping centres, through to the way in which we use and protect data.