An "access agreement" is an agreement between a qualifying independent trade union and an employer that allows union officials to physically enter a workplace or communicate with workers for specified access purposes. The access purposes are to meet, support, represent, recruit or organise workers (whether or not union members) and to facilitate collective bargaining, but do not include organising industrial action. An agreement cannot require entry into a private dwelling, or disclosure of personal data without consent or in breach of data protection law.
A qualifying trade union may give an employer a request for access by union officials for the access purposes. Access agreements may be entered into by negotiation if the employer responds and the parties agree terms within prescribed periods (15 working days to respond, then 25 working days to negotiate), which are then notified to the Central Arbitration Committee (CAC). If the employer does not respond within the prescribed period, or negotiations fail, the CAC may determine whether officials are to have access and, if so, the terms on which access must be provided. An application to the CAC must be made within 55 working days of the access request.
The CAC must apply access principles including that union officials should be able to physically enter workplaces or communicate with workers in ways that do not unreasonably interfere with the employer's business, that employers should take reasonable steps to facilitate access, that both physical and remote access should not be refused solely because one of the two forms is permitted, and that access should only be refused entirely where reasonable.
Either party to an access agreement may complain to the CAC that the other party has breached the agreement, or that a person has taken steps to prevent access, within three months of the alleged breach; the CAC may vary the agreement, declare whether the complaint is well-founded, and order steps to ensure compliance. For subsequent breaches within 12 months of the CAC's declaration on the initial complaint, the CAC may order the party in breach to pay an amount to the CAC, which can be enforced as a court order. The maximum penalties are £75,000 for a first penalty, £150,000 for a second and £500,000 for each later penalty. Penalties accumulate across all workplaces covered by one access agreement. Appeals to the EAT on points of law and against penalty orders.