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AI and transformation

Predicting the future is always risky, but it is increasingly clear that AI has the potential to transform society, business in general, and of course legal services.

It is no longer a question of if the legal industry will change – but how much and how fast. Our clients' expectations are changing rapidly – and in turn we are changing how we engage with AI. Because the more we do, and the quicker we do it, the more we can expand what we are capable of delivering for them.

Our approach: we bring the expertise and knowledge of our lawyers together with an appetite to invest in innovative technology, and an appreciation of how maximizing the utility of AI tools is driven by continuous learning. It's an inherently Mishcon thing to do: we don't see AI as a threat to our business, but a new frontier.

Our technology’s secret ingredient? Mishcon lawyering

At Mishcon de Reya, our technology is built on a simple principle: the quality of the output depends on the quality of lawyers behind it. Our AI and technology solutions are developed in close collaboration with our lawyers, knowledge lawyers, and technologists. This ensures that every tool, workflow and platform is grounded in deep legal expertise – not abstract technical theory.

This matters because legal technology does not operate in a vacuum. It must stand up to scrutiny from regulators, counterparties and, increasingly, courts. By embedding legal judgement at the point of design, we ensure our technology is defensible, auditable and able to provide the most value to our clients.

Experience and insight from the cutting edge of practice are valuable assets in an AI-enabled world, so our use of technology builds on a long tradition of knowledge-led lawyering at Mishcon. This base of accumulated expertise expands the possibilities of how we work with clients and what we deliver, enabling greater certainty on fees, a faster strategic view of the case, streamlined delivery or easier access to key matter information – without compromising on legal quality.

Collage of Mishcon people
A low exposure photograph of an unsoldered Printed Circuit Board (PCB) with ENIG (Gold) finish.

Our technology’s secret ingredient? Mishcon lawyering

At Mishcon de Reya, our technology is built on a simple principle: the quality of the output depends on the quality of lawyers behind it. Our AI and technology solutions are developed in close collaboration with our lawyers, knowledge lawyers, and technologists. This ensures that every tool, workflow and platform is grounded in deep legal expertise – not abstract technical theory.

This matters because legal technology does not operate in a vacuum. It must stand up to scrutiny from regulators, counterparties and, increasingly, courts. By embedding legal judgement at the point of design, we ensure our technology is defensible, auditable and able to provide the most value to our clients.

Experience and insight from the cutting edge of practice are valuable assets in an AI-enabled world, so our use of technology builds on a long tradition of knowledge-led lawyering at Mishcon. This base of accumulated expertise expands the possibilities of how we work with clients and what we deliver, enabling greater certainty on fees, a faster strategic view of the case, streamlined delivery or easier access to key matter information – without compromising on legal quality.

Innovation defines us

Innovation runs deep in our firm. Mishcon de Reya started when one man decided to go it alone above a bank in Brixton. We carry the same entrepreneurial attitude with us today and think expansively in order to improve delivery for our clients; it is this deep commitment that drives creative thinking at Mishcon, and has helped us embrace the opportunities that technology and AI brings.

We have been early movers in legal tech for more than a decade. We were the first UK law firm to launch an in house e discovery business (MDR Discover) and the first law firm to launch a legal technology incubator (MDR LAB); we were early movers in developing an in house AI platform, deReyAI, giving our lawyers a secure environment to adopt and test AI in live legal work, and among the first UK firms to deploy Legora.

This culture of innovation allows us to build deep practical understanding of what technology (increasingly AI) can – and cannot – safely do in a legal context. That experience informs how we advise clients, helping them adopt AI confidently while avoiding common pitfalls.

And it also ensures that through MDR LAB our legal technologists continue to scan the market for new technologies, run pilots and experiment with the latest AI models and tools. We partner with the most promising platforms and filter innovation through a legal lens before it reaches our clients.  

Nick West presenting at an MDR Lab event
human and robot

We are fluent in technology

Legal expertise, experience, and attitude matter – perhaps now more than ever – but they must be combined with fluency in new tools and new ways of working. AI and technology are evolving fast and we must remain at the cutting edge.

We are fundamentally re-organising and re-structuring our knowledge to make it easier for our clients to access Mishcon lawyering. Through proprietary Mishcon expertise, through a facility for creative thinking, through fluency with technology, we continually enrich the way we use AI tools, allowing us to develop new products and find new ways of delivering.

Our Academy is central to this, equipping our people with the skills to use AI tools confidently and creatively, combining formal learning with self-directed discovery, general capability-building with product-specific skills.

This combination of continuous learning, hands-on experimentation and legal oversight ensures that we stay ahead of developments – and that our clients benefit from technology that is current, controlled and fit for purpose in a legal environment.


Our focus is our clients

Our focus is on improving the client experience and quality of our services for clients across the firm, including:

AI-enabled client portals

Secure portals that give clients access to key matter information, with the ability to query data, generate documents and manage processes.

Better, faster first drafts

Automated tools to accelerate early drafts, deliver time savings and mitigate risk; used across the firm.

Scalable contract conversion

AI-enabled workflows that improve efficiency, consistency and reliability across major contract transformation projects.

Lease reporting reinvented

Layered approach to lease review and reporting, combining multiple platforms with a final human legal review, delivering high-quality reporting, predictable processes and greater certainty on fees.

Streamlined transactions

Due diligence and drafting across real estate and corporate transactions, using platforms such as Orbital, Legora and DraftWise to accelerate review and drafting of deal documents.

Smarter litigation

Technology-enabled document disclosure giving lawyers the ability to assess the case sooner and unlock additional insight; can achieve significant time and cost savings and give clients a strategic view of the case sooner.


Integrated in-house specialist services

Our legal technology estate is supported by a range of in‑house specialist services:
 

Lobby view

A litigation support team providing consulting and technical expertise across the full disclosure lifecycle, using state‑of‑the‑art eDiscovery and AI tools.

Find out more
Virtual buildings

Cyber Risk and Complex Investigations

Cyber security and investigations specialists providing intelligence-led investigative support alongside our legal teams.

Find out more
Office room from outside the window

Legal Support Services Hub

A team of operations professionals and paralegals delivering operations support, allowing our lawyers to focus on high‑value legal work and ensuring tasks are handled by the most efficient resource.

Find out more
A view of the lifts

Legal Project Management

Integrated LPMs who lead operational delivery on complex matters to ensure work is delivered on time, within budget and to the highest standard.

Useful resources

AI resource centre

Our suite of key resources including insightful articles, upcoming events, and practical handbooks and guides that are tailored to help you understand the implications and opportunities of AI in today's dynamic regulatory environment.

Visit the hub

Ai abstract concept
Generative AI: Key risk and mitigation steps for businesses Download our guide
ai blue hand
AI literacy training: unlocking opportunities and mitigating risks associated with AI. Find out more
Green AI abstract
Generative AI and IP: Navigating opportunities and risk Download our guide
AI Briefing Note
AI at the Helm: Boardroom Enquiries for Smart Integration and Strategic Success Download our guide

Governance

We take the governance of our tech estate and the confidentiality of data seriously, in line with our regulatory obligations.  In relation to AI that we use to do work for clients, it includes:

  • Vetting the suppliers and programs we use for cyber security to comply with regulatory requirements (e.g. for data protection, confidentiality and the SRA).
  • Ensuring that client data is never used to train any AI or Large Language Models ("LLMs").
  • Ensuring our staff check AI output in line with our commitment to deliver the highest quality legal services.
  • Adhering to robust internal policies around the use of AI and providing our staff with training on our policies and on effective use of AI.
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