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Retained Incident Response

Contemporary cyber security strategy is based on rapid detection and effective response to cyber incidents. An incident doesn't have to become a crisis, and a proper response can reduce the business impact of an incident greatly. 

Being able to demonstrate a proactive approach to protecting your customers and clients' data also puts you in a stronger position when dealing with regulators or other stakeholders.

Should you experience an incident, our incident response support includes all the guidance and expertise necessary to manage your incident and return to a business as usual state. Our retained services remove the time pressure of having to start your negotiations and client due diligence at the outset of a critical incident.

As part of onboarding process, we build an understanding of your processes, environment, personnel and supply chain to ensure that an investigation can be instigated swiftly and effectively to deal with the incident and minimise any impact to your business. We also conduct an incident response readiness assessment during our onboarding activities, identifying any changes or improvements that might be needed to put you in the best position to manage an incident, and for us to work with you as seamlessly as possible.

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