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BT landlines class action featured in The Telegraph

Posted on 5 June 2023

The Telegraph has published an article exploring class action lawsuits, and the power of collective actions for consumers.

The article features a number of high profile cases, including the opt-out collective action Justin Le Patourel v BT Group Limited in which Mishcon de Reya’s Competition Team acts. The action relates to consumers who were overcharged for their standalone residential landlines (home phones) from at least 1 October 2015 and represents a claim of nearly £600 million.

Claimant representative Mr Justin Le Patourel comments: “Ofcom made it very clear that BT had spent years overcharging landline customers, but did not order it to repay the money it made from this. We think millions could be entitled to compensation.”

Read the full article here (subscription required).

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