When the cloud falls over: your contractual rights checklist
On 20 October 2026, a "power event" at Google Cloud's London data centre knocked out services for around six hours. Millions of end users were said to be affected, with service providers, including major banks and the courts of England and Wales, among those reported to have experienced disruption. The event has attracted significant media attention. On the same day as the outage, Dame Meg Hillier MP, Chair of the Treasury Committee, wrote to the Governor of the Bank of England and the Chief Executive of the FCA seeking details of the incident's impact on UK financial services, the authorities' response and lessons learned for the resilience of the UK's financial system.