It seems we will increasingly interact with robots, and yet for the most part remain blissfully ignorant. So how is this collaboration between humans and AI likely to take shape and what will it mean for us?
The panel of eminent futurists – Rohit Talwar, Gray Scott and Gerd Leonhard – offered insights into a rapidly changing world. Leonhard, founder of the Futures Agency, told the audience that we will see more change in the next 20 years than we have in the past three centuries.
It was claimed that in five years, 92% of call centres will be run by AI and in 10 to 20 years, 58% of financial advisers will be replaced. Already, we were told, the IBM Watson computer can churn out due diligence on corporate transactions in seconds, a task that would normally take lawyers months.
The construction industry is due for a massive transformation too. In China, hotels are already being constructed in 360 hours. As UK housing construction methods are criticised for being little changed since Victorian times, this could be good news, although it will affect jobs.
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